A LITTLE HELP ALONG THE WAY

Back to smooth sailing.

A question, a bug, or an idea for the next adventure? Get in touch.

Contact support

This inbox also handles privacy questions and data requests. Please include your iPhone model, iOS version, game version, and a short description of what happened. A screenshot can help.

Please don’t send passwords, payment details, or other sensitive information. Support is handled by the game’s developer, Zachary Marks.

Good to know

Where can I download Spiral Shores?

The game is preparing for its first App Store release. The homepage will link to the App Store once it is available.

How do I play?

Swipe to rotate the tower and guide the ball through the gaps. Avoid red danger zones and reach the checkered finish pad. Later islands introduce rotating and crumbling rings.

Where is my progress saved?

Progress, coins, and unlocked skins are saved on your device. There is no developer-operated cloud save. Reinstalling the game may erase local progress, so please contact support before deleting the app to troubleshoot a problem.

Why didn’t I earn coins for replaying a level?

Campaign coin rewards are earned on the first clear of each level. Replaying an already completed level does not award another first-clear reward. Daily challenges provide another way to earn coins.

Why is a rewarded ad unavailable?

Ad features depend on the game version, privacy choices, internet connection, and ad availability. Ads may also be unavailable while the ad provider reviews the app. When available, the shop allows three completed coin-reward ads per four-hour window. An ad that fails to load does not use a reward allowance.

How do daily expeditions work?

A fresh tower arrives each day. Earn coins for your first daily clear and try again to improve your personal best time. Daily records stay on your device; there are no online rankings or competitions with other players.

Can I change the sound or appearance?

Open the gear on the home screen to turn sound effects on or off, or switch between the light and night themes.

How do I make a privacy request?

Email zachmarks.support@gmail.com with “Privacy request” in the subject. See our privacy policy for the information the game and its service providers handle and the choices available to you.